Except where stated otherwise, the term “hangTag” or “we” will be mean Hangtag LLC and its subsidiaries, successors and assigns. As an organization carrying on business throughout the United States and Canada, hangTag’s privacy and data security practices are designed to comply with a large collection of applicable laws and regulations. hangTag knows that our customers care how information about them is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This Policy explains the treatment of personal information that we collect, use or disclose when you use our hangtag website, mobile application and related online products and services (collectively, the “Services”).
hangTag’s responsibilities to our clients and customers include the following:
hangTag is responsible for all Personal Information (as defined below) it collects or otherwise receives during the entire life cycle of that information up until its destruction. This accountability extends to third parties to whom hangTag discloses the same information for business purposes. hangTag’s Privacy Officer is directly responsible for the appropriate use and protection of this Personally Identifiable Information, and can be contacted at firstname.lastname@example.org.
hangTag will only collect, use or disclose your Personal Information as set out in this Policy except where otherwise permitted or required by law. Should you wish to withdraw your consent to the use of your Personal Information, please contact hangTag’s Privacy Officer.
hangTag will only collect Personal Information necessary for the purposes specified for that transaction, for other purposes as contemplated by this Policy or as authorized by law.
hangTag will attempt to ensure the Personal Information we maintain about you is accurate and up to date to most efficiently provide services to you without interruption. Should you believe the information is inaccurate or incorrect, please contact the Privacy Officer with your corrections.
hangTag commits to providing safeguards and controls to protect your data’s security in both paper and electronic format. hangTag will take reasonable measures to protect your Personal Information from unauthorized access, use, disclosure, duplication, and modification while under our control. When hangTag no longer requires the use of your Personal, hangTag will take reasonable measures to securely destroy the data.
You have the ability to access your Personal Information held by hangTag or third parties providing services to hangTag. If you would like to know the information about you that hangTag holds, please submit a request in writing to hangTag’s Privacy Officer. Once received, the Privacy Officer will review the request and respond.
Please note that there are situations where hangTag may not be able to release your Personal Information in certain formats. For instance, security reasons or potential infringement on the Privacy rights of others may sometimes prohibit the disclosure of your Personal Information.
hangTag will always do its best to ensure our privacy practices are open and transparent to all interested parties. Any questions as to our practices can be directed in writing to the Privacy Officer. All concerns will be investigated and the results communicated to you once complete.
“Personal Information” means information about an identifiable individual, other than an individual’s business or employment contact information, such as name, title, business address and business telephone number. Personal Information used by hangTag may include:
Information You Provide to Us
We collect information you provide directly to us. For example, we collect information when you create an account, participate in any interactive features of the Services, fill out a form, make a purchase, request customer support or otherwise communicate with us. The types of information we may collect include your name, email address, postal address, phone number, vehicle information (e.g. make, model, color, year, and license plate number), credit card information, parking preferences and requirements, and any other information you choose to provide.
Information We Collect Automatically When You Use the Services
When you access or use our Services, we automatically collect information about you, including:
Information We Collect From Other Sources
We may also obtain information from other sources and combine that with information we collect through our Services.
We may use information about you for various purposes, including to:
We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.
hangTag takes reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.
hangTag is based in the United States and the information we collect is governed by U.S. law. By accessing or using the Services or otherwise providing information to us, you consent to the processing, transfer and storage of information in and to the U.S. and other countries, where you may not have the same rights and protections as you do under local law.
You may update, correct or delete information about you at any time by logging into your online account or emailing us at email@example.com. If you wish to delete or deactivate your account, please email us at firstname.lastname@example.org, but note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time.
When you first launch any of our mobile applications that collect location information, you will be asked to consent to the application’s collection of this information. If you initially consent to our collection of location information, you can subsequently stop the collection of this information at any time by changing the preferences on your mobile device. If you do so, our mobile applications, or certain features thereof, will no longer function. You may also stop our collection of location information by following the standard uninstall process to remove all of our mobile applications from your device.
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.
You may opt out of receiving promotional emails or text messages from hangTag by following the instructions in those emails or text messages. If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.
Mobile Push Notifications/Alerts
With your consent, we may send promotional and non-promotional push notifications or alerts to your mobile device. You can deactivate these messages at any time by changing the notification settings on your mobile device.